Page Title

If you cannot find the answer to your questions here please feel free to contact us using by clicking the
customer service link below, we also appreciate feedback and suggestions! Thank you for visiting
Scrapbook Takeout.

What forms of payment do you accept? We accept Mastercard, Visa, Discover, and American
Express processed through PAYPAL only. You do not need to have an account with PAYPAL to pay
with your major credit card. We also accept e-check payments from PAYPAL account holders,
however orders paid for with the e-check option will not be shipped until the e-check has cleared.
This normally takes 3-5 business days. We will notify you once the e-check has cleared and your
items are shipped.
What are my subscription options? There are several purchasing options:

Purchase month to month (no subscription)
Purchase a three (3) month subscription - three consecutive kits billed automatically
Purchase a six (6) month subscription - six consecutive months billed automatically.

How does my subscription work? At the time of subscription you are charged for your first
months kit. On the second month between the 1st and 5th you will receive an email request for
payment and to complete your subscription processing. Your chosen payment option will be
automatically billed each month after that.
Can I subscribe to an add-on kit? At this time you must purchase your add-ons separately,
however all add-ons do ship for free with a kit purchase or a subscription.
Do you offer skips? At this time we are not offering any skips, however we will take any situations
that arise on a case by case basis. Please feel free to contact us if you have any concerns.
Can I cancel my subscription? You can cancel your subscription, however it must be cancelled at
least 15 days prior to your card being charged. And there is a $15.00 cancellation fee which
includes the discount offered. Again please contact us with any issues, we will do our best to
accomodate you.
What are the kit release and shipping dates? Sneak peeks and pre-ordering options are
available to newsletter subscribers on the 15th of the prior month, kits are released on the site on
the 1st of each month. Kits are shipped within 10 business days of completed payment processing
(after the first of the month). Any extenuating circumstances will be communicated immediately.
What are the shipping costs? Shipping & handling is $6.75 for kits purchased in a Scrapbook
Takeout Container. You may also choose the no container rate, which does not include the
Scrapbook Takeout Signature Containers. Please Note - Shipping and handling fees do not reflect
USPS published rates, they include handling and packaging charges levied by Scrapbook Takeout.
Do you ship Internationally? Yes, if you would like to order one or our kits please contact us at
feast@scrapbooktakeout.com with the kit you would like to order and we will calculate shipping and
send you an invoice.
Do you have a referral program? Yes we do. Refer 5 friends to receive a free Preserve kit. Refer
10 friends to receive a free Main Course kit. Refer 15 friends to receive a free Works kit. Your
friends must communicate the referral to us in the comments section of their order for you to receive
credit. We will track referrals for you and you do not need to get all of the referrals within one month
to qualify for your free kit.
Do I receive exactly what is pictured in the kit? Yes you will receive the types and quantities of
embellishments listed in each kit. However you may receive variations of colors with certain products
and this is clearly notated in the kit contents where applicable.
Is the container cost included in the price of the kit? No, all containers are considered
packaging, so you are not charged for takeout containers, preserves jars or any other specialty
packaging we use. We reserve the right to change or discontinue the use of containers at anytime.
Can I return a kit? No, replacements will be sent for damaged or defective merchandise only. All
inquiries for replacements will be dealt with on a case by case basis.

Customer Service - Shakira - Francine - Vernell